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CareFirst BlueCross BlueShield

Engaged employer

Don't work here - Customer Service Representative II CareFirst BlueCross BlueShield Employee Review

1.0
May 13, 2016
Recommend
CEO approval
Business outlook

Pros

Getting a paycheck. Looks excellent on resume for next job! On site gym and decent cafeteria. Nothing else is good about this place. I would never come back.

Cons

The entire dental department is unorganized. They micromanage you to death. Can barely take a bathroom break without a manager waiting at your desk when you get back. Over worked and underpaid.

Explore other reviews about CareFirst BlueCross BlueShield

5.0
May 22, 2026
Recommend
CEO approval
Business outlook

Pros

I have a supportive team, my leadership encourages work-life balance, the company culture is very pleasing to me, plenty of leadership presence and transparency about company happenings, and the employee benefits are phenomenal.

Cons

I genuinely don't have anything negative to say at this moment.

1.0
May 22, 2026
Recommend
CEO approval
Business outlook

Pros

Ability to work from home.

Cons

Extremely low salary for 2026. Far too much work to stay afloat. Everyone is on PTO constantly which makes training/help almost impossible. Tenured employees are unavailable majority of the time and leave unfinished work on your plate to deal with.

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