Buyer beware! - Management CareDx Employee Review

1.0
Dec 3, 2020
Recommend
CEO approval
Business outlook

Pros

Some people are genuinely good, but almost always unhappy. You can't help feeling bad for them.

Cons

Buyer beware! There are only two types of reviews here: extremely bad reviews, and extremely good ones. That can only mean one of two possible realities: either CareDx is the greatest place to work, and there just happen to be dozens of misfits in all departments (in a small company of 200 people); or it's actually a bad place, with fake good reviews manufactured by HR. Which scenario is more like? You be the judge. Another piece of data, look on LI website and see how long is the average tenure of employees. There are MANY in sales, marketing, customer care, lab operations who did not last longer than 18 months (some quit in less than 6mons). Maybe these were the same misfits who couldn't figure out why CareDx is a 5-star company with the best culture? Maybe it's all their fault, and none of the company?

Explore other reviews about CareDx

5.0
Sep 9, 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Strong Leadership Mission-Driven Culture Growing Company Innovative Collaborative

Cons

No concerns, this company is moving transplant care forward!

1.0
Jun 19, 2026
Recommend
CEO approval
Business outlook

Pros

Lots of autonomy in position. Depending on the RD, most Regional Directors are supportive and not micromanaging.

Cons

For the sales force, CareDx is "penalize for performance" not "pay for performance." Quotas are adjusted harshly each quarter. There is, and has historically been, a very high turnover rate of the Transplant Account Manager (TAM) role at CareDx. This company loses 3-4 strong performing TAM's every 6 months, which is 10% of their sales force, constantly turning over. This company loses top performers because they are not compensated well, they are not losing the bottom performers. Customer accounts have noticed and are aggravated, "Who is our Account Manager now?"

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