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      CareDx

      Engaged employer

      CareDx reviews

      It was a good place to work until management changed. - Management CareDx Employee Review

      3.0
      Mar 13, 2014
      Management
      Recommend
      CEO approval
      Business outlook

      Pros

      Good product, people were nice, very dedicated and knowledgeable. Some of upper management were great and really tried to improve the culture - others not so much.

      Cons

      New CEO changed things, more interested in making a profit than a good product. Company barely hanging on didn't help.There are big issues with the company ever becoming profitable and there is no money to spend on R&D which limits the chances for future success.

      Explore other reviews about CareDx

      5.0
      Sep 9, 2025
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Strong Leadership Mission-Driven Culture Growing Company Innovative Collaborative

      Cons

      No concerns, this company is moving transplant care forward!

      1.0
      Jun 19, 2026
      Transplant account manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Lots of autonomy in position. Depending on the RD, most Regional Directors are supportive and not micromanaging.

      Cons

      For the sales force, CareDx is "penalize for performance" not "pay for performance." Quotas are adjusted harshly each quarter. There is, and has historically been, a very high turnover rate of the Transplant Account Manager (TAM) role at CareDx. This company loses 3-4 strong performing TAM's every 6 months, which is 10% of their sales force, constantly turning over. This company loses top performers because they are not compensated well, they are not losing the bottom performers. Customer accounts have noticed and are aggravated, "Who is our Account Manager now?"

      1
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