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      CareDx

      Engaged employer

      CareDx reviews

      downward slide - Anonymous employee CareDx Employee Review

      2.0
      Jun 28, 2013
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Valuable product that makes life better for patients. Some smart people who want to do the right thing.

      Cons

      Lack of business sense helped drive the company into the ground. It's amazing it is still alive. Ruled by politics instead of what is best for the business.

      Explore other reviews about CareDx

      5.0
      Sep 9, 2025
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Strong Leadership Mission-Driven Culture Growing Company Innovative Collaborative

      Cons

      No concerns, this company is moving transplant care forward!

      1.0
      Jun 19, 2026
      Transplant account manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Lots of autonomy in position. Depending on the RD, most Regional Directors are supportive and not micromanaging.

      Cons

      For the sales force, CareDx is "penalize for performance" not "pay for performance." Quotas are adjusted harshly each quarter. There is, and has historically been, a very high turnover rate of the Transplant Account Manager (TAM) role at CareDx. This company loses 3-4 strong performing TAM's every 6 months, which is 10% of their sales force, constantly turning over. This company loses top performers because they are not compensated well, they are not losing the bottom performers. Customer accounts have noticed and are aggravated, "Who is our Account Manager now?"

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