CareCentrix

CareCentrix reviews

Ghetto Ghetto RUN - Anonymous employee CareCentrix Employee Review

1.0

Jun 27, 2022

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Pro I would say is the kahoot game is fun in training. That’s it that’s all it’s a poor company and nobody likes it. You can move up real fast … too fast and it’s a red flag. They just doing one another a favor, I promise it’s not due to qualifications

Cons

Ghetto company, back to back calls, unrealistic expectations, micro management, poor upper management, horrible training, bad equipment

CareCentrix Response

Thank you for providing your feedback on your experience while working at CareCentrix. We try our very best to create a culture that is supportive and promotes team members’ success – right from day one, through the training period and beyond. We encourage all team members to partner with their leadership and/or HR to address any challenges they may encounter, which is especially important as a new hire. We are constantly looking at incorporating best practices and solutions that will help us be better, and regularly seek feedback from our team members on how best to create that culture. We wish you success in your next role. Thank you.

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5.0

Jan 30, 2026

Patient advocate

Recommend

CEO approval

Business outlook

Pros

Benefits(Health,Dental/Vision) PTO/PST Pay and Compensation

Cons

None really, was just bummed about how it ended. Upeer leadership was very transparent about what the dept future was heading towards though, so I appreciate it

CareCentrix Response

4mo

Thank you for sharing your experience. We’re pleased to hear you found value in our benefits and compensation, and that these positively impacted your time with us. We also appreciate your recognition of our leadership team’s transparency. Open communication is important to us, especially during times of change. While it’s never easy when a chapter ends, we appreciate your contributions and wish you continued success in the future.

3.0

Jan 25, 2026

Pac coordinator

Recommend

CEO approval

Business outlook

Pros

Flexible scheduling with no set times for breaks or lunches Opportunities for renegotiation and open communication about work terms Availability of financial assistance and room & board support in the event of a catastrophic disaster

Cons

Barely any overtime; if overtime is available, you must be approved, placed on a list, and selected — and selection is rare Heavy micromanagement throughout the day Constant check-ins are required to receive work assignments Failure to respond immediately can result in being pulled into a one-on-one meeting No flexibility to work at your own pace; management controls when and how fast you work There are 10 different processes, each with roughly 20 steps, which can be overwhelming Processes frequently change, making them difficult to keep up with You are expected to constantly reference the DLP to avoid missing steps Missing a single step requires reworking the entire task, even if 40 minutes to an hour was already spent on it

CareCentrix Response

4mo

Thank you for taking the time to share your feedback. We’re glad to hear you valued the flexibility, open communication and the support programs available to employees during difficult circumstances. We also appreciate your candid input regarding oversight, processes, and workload. Feedback like this is important as we continue to evaluate how we balance quality, compliance, and employee autonomy, and where we can simplify processes. Thank you again for sharing your perspective. We appreciate your contributions and wish you continued success in the future.

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CareCentrix

Ghetto Ghetto RUN - Anonymous employee CareCentrix Employee Review

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