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Care Options For Kids

Engaged employer

Benefits and morale are on the outs! - Speech Language Pathologist Care Options For Kids Employee Review

1.0
Nov 23, 2024
Recommend
CEO approval
Business outlook

Pros

Solace (now Care Options for Kids) used to be an amazing home healthcare unicorn that’s slowly morphing into a dilapidated donkey now that they were acquired by Webster Equity Partners.

Cons

This company uses smoke and mirrors to bring people aboard and then maximizes, shames and discards clinicians. 401k match GONE, paid holidays are productivity dependent, bonuses are for very few and selecte, and the company offers shameful prices for healthcare benefits with deductibles between 6-16k for family and 3-8k for individual (outrageous premiums included)

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Care Options For Kids Response
1y
Thank you for your feedback and for your years of service with Solace, now Care Options for Kids. We appreciate the opportunity to address your concerns directly, as transparency and open communication are central to who we are as a company, which is why these changes were accompanied by two town halls and the open offer to call every person on the leadership team for one-on-one conversations. First, we want to emphasize that while the name has changed, our mission and commitment remain the same: to provide the best support for our team so they can continue delivering exceptional care to the children and families we serve. We have always been, and continue to be, focused on fostering a positive and supportive work environment. Regarding your concerns about the 401(k) match: this benefit was not eliminated but transitioned into a bonus structure for participating employees. This change ensures that no one lost out on what they previously earned. Additionally, we added paid holidays—something our employees had requested—making this an enhancement, not a reduction. We understand that changes can sometimes lead to misunderstandings or frustration. However, it’s important not to get caught up in rumors or misinformation. We encourage you to take a closer look at your specific circumstances, as the benefits and opportunities we provide are designed to support our team comprehensively. We remain committed to improving our offerings where possible, including actively seeking more competitive healthcare options to address industry-wide challenges. While we understand that these benefits may not meet everyone’s ideal, they are far from "shameful" and are structured with careful consideration for the well-being of our team. Your voice matters to us, and we invite you to share any specific suggestions or concerns directly with management. By working together, we can ensure that Care Options for Kids continues to be an exceptional place to work and grow. Thank you again for your dedication and the difference you make for the families we serve.

Explore other reviews about Care Options For Kids

5.0
Jun 29, 2026
Recommend
CEO approval
Business outlook

Pros

Great & Flexible Schedule! Consistency in hours and pay! Supportive leaders and staff. Good pay and work life balance.

Cons

The cons section is mandatory to fill out on here, but I really do enjoy my position with COFK, and there isn’t anything I’m unsatisfied with. If I do have concerns, I reach out to the leaders and it will be solved.

5.0
Jun 11, 2026
Recommend
CEO approval
Business outlook

Pros

1. Office staff is accessible without long hold times with dreadful hold music. 2. Training is available whenever you need a refresher. 3. Quality is emphasized more than anything else. 4. Documentation is straightforward 5. At least at the office that I am contracted out of I feel heard regarding my issues. 6. They pay better than the hospitals. 7. If you are flexible they will be flexible too.

Cons

1. Paperwork for your shift is due that day and you cannot check in for another shift until that paperwork is complete. 2. Some items of the paperwork is repeated needlessly. (There is a reason for it but still annoying) 3. If you work nights, Saturday to Sunday; the pay week ends on Saturday at midnight so the Sunday hours won’t be counted in your pay. It will be added to the following week’s pay.

1
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Care Options For Kids Response
3w
Thank you for the detailed review! We're glad you feel supported by your local office and appreciate our accessible staff. Your concerns truly matter to us, and we would appreciate the opportunity to discuss them with you further. Please feel free to reach out to us at (956) 658-7360 so we can assist. Thank you for your dedication to quality care!
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