Toxic environment with rude, incompetent management - Customer Service Representative CardWorks Employee Review

1.0
May 7, 2026
Recommend
CEO approval
Business outlook

Pros

Work from home is ok.

Cons

Terribly rude Managers and staff Feeling discriminated against in the workplace Managers that barely speak or write proper English No support from upper management Extremely cliquey environment

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CardWorks Response
2w
At CardWorks Financial Group, we strive for excellence in everything we do, and we’re sorry to see a one star review. We would appreciate the opportunity to learn more about your experience. Please contact us at ContactUs@CardWorks.com so we can better understand how to support you.

Explore other reviews about CardWorks

5.0
Apr 22, 2026
Recommend
CEO approval
Business outlook

Pros

Competitive pay, work from home, PTO, holidays off

Cons

The customers that call can be a little mean

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CardWorks Response
1mo
At CardWorks, we strive for excellence in everything we do, and we appreciate your review! Thank you for sharing.
1.0
May 29, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

None whatsoever . I thought long and hard and couldn’t think of anything.

Cons

Low integrity, low morals, low values. allows predatory behavior from their subsidiary companies. Birds of a feather flock together. Would not recommend Partnerships or any business dealings with Cardworks, Merrick Bank or OLLO Card Services. The entire board of directors should be questioned.

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CardWorks Response
2w
We acknowledge your comment and, as with all feedback, it will be reviewed by the appropriate team.
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