Support - Anonymous employee CardConnect Employee Review

It’s a rollercoaster. I started working at here over 1.5 years ago as a support team representative. Learning the phones and everything for a new industry was hard because of real high business volumes and tons of new hires, but fun because we seemed to pull through as a team. We were told when we started that it would stay the same regardless of the acquisition by First Data. Boy, that was wrong. It’s different now. If being a number and collecting pay check is your goal this is the company for you. Clock in, get your calls done, clock out. It is not what it was. New CEO didn’t even show to the holiday party. Waiting to see what goes next.