Proceed with caution, hazard ahead. - Server/Waiter Caravan Restaurants Employee Review

1.0
Oct 19, 2023
Recommend
CEO approval
Business outlook

Pros

Nice people working in the restaurant team.

Cons

Toxic positivity, culture as something to consume and profit off of and authoritarian Head Office management. Little to no diversity. Life/work balance is not achievable when having boundaries is seen as selfish and makes management become passive aggressive. Their 4 values are a sales gimmick with no substance and no steps are ever taken towards practice. All employees live in fear of one person, dreading if they will be happy or upset and if they are going to face the abuse that follows. Not all employees deserve to progress, but what do you do when it's your founder?

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Caravan Restaurants Response
2y
Thank you for taking the time to share your thoughts and experiences with us. We appreciate your feedback, even though it's concerning to hear about your experience. We're sorry to learn that you encountered challenges during your time at Caravan, particularly regarding the work culture and management. We take your comments seriously and want to assure you that we're committed to creating a healthy and supportive work environment for everyone in our team. Your feedback about our values is noted, and we acknowledge that there is room for improvement in ensuring these values are put into practice. We're actively working on implementing more concrete steps to align our actions with our principles and have recently launched guidelines to management on expected behaviours. Regarding your comments about one individual causing concerns for employees, we take this matter very seriously and will address it to ensure a safer and more positive work environment for everyone. Your input is invaluable to us, and we encourage you to connect with us directly to discuss your concerns in more detail. Please reach out to me on fernanda@caravanrestaurants.co.uk so we can discuss this further. We believe that every team member's experience is important, and we want to make the necessary changes to create a more supportive atmosphere. We appreciate your feedback and will use it to help Caravan learn and grow. Best regards, Fernanda Antonio Head of People & Culture

Explore other reviews about Caravan Restaurants

5.0
Oct 26, 2025
Recommend
CEO approval
Business outlook

Pros

Caravan is a nice place to work it’s a place where you feel free and can find love

Cons

Never saw anything bad about Caravan l was treated nicely so l maintain that Caravan is the beet

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Caravan Restaurants Response
8mo
Thank you for taking the time to share your positive experience with us. We're thrilled to hear that you've enjoyed your time at Caravan and that you appreciate the Caravan culture. Your feedback means a lot to us, and we'll continue working hard to ensure our team members have a great work environment. We value your contribution to our team and look forward to seeing you succeed even further in your career here. Best wishes, Paora Durie People & Engagement Coordinator
5.0
Apr 20, 2021
Recommend
CEO approval
Business outlook

Pros

It was good and friendly.

Cons

I found none to be honest.

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