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      CarParts.com

      Engaged employer

      CarParts.com reviews

      No solid incentive scheme - Customer Service Representative (CSR) CarParts.com Employee Review

      1.0
      Apr 1, 2025
      Customer service representative (csr)
      Recommend
      CEO approval
      Business outlook

      Pros

      Worst inhouse contact center ever

      Cons

      Doesnt have a solid incentive structure, when you hit the KPIs they will change it constantly so that you would not be getting the full amount stipulated

      avatar
      CarParts.com Response
      1y
      Thank you for sharing your feedback. Your input is valuable, and we encourage you to reach out to your local HR representative to discuss these issues further and ensure your concerns are addressed appropriately. We appreciate your dedication to the company over the years and hope to work together toward improving the employee experience.

      Explore other reviews about CarParts.com

      5.0
      Jul 26, 2025
      Data scientist
      Recommend
      CEO approval
      Business outlook

      Pros

      company has good mangement and good projects

      Cons

      I dont have any cons

      avatar
      CarParts.com Response
      10mo
      Thank you for taking the time to leave us feedback! We're glad to hear you’re enjoying the projects and leadership at CarParts.com. We appreciate your contributions and are excited to keep building together.
      4.0
      Sep 10, 2025
      Material handler
      Recommend
      CEO approval
      Business outlook

      Pros

      good working facilit and good employees

      Cons

      supervisors change hours without notice to all employees and everyone leaves last minute find new job. POOR Management!!!

      avatar
      CarParts.com Response
      7mo
      Thank you for taking the time to share your feedback. We’re glad to hear you had positive experiences with your coworkers and work environment. We understand that scheduling consistency is important, and we’re working to improve communication around shift changes to better support our team members. We appreciate your contributions during your time with CarParts.com and wish you the best in your future endeavors.
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