I Love CarParts - Customer Service Representative (CSR) CarParts.com Employee Review

5.0
Aug 3, 2023
Recommend
CEO approval
Business outlook

Pros

Friendly environment, down to earth superiors

Cons

To practice more on quality standards than quantity in terms of incentives to set fairness and equality to those not hitting the quota but attending to customers diligently with all concerns needed attention. An increase in salary would be nice, flexible timing, team building to strengthen ties with team

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CarParts.com Response
2y
Thank you for taking the time to provide your review. We're happy to hear that you appreciate the friendly environment and down-to-earth superiors at our company. We value your feedback regarding the incentives and quality standards. Ensuring fairness and equality is important to us, and we are constantly reviewing our rewards process. We encourage you to reach out to your local HR team with any additional feedback or concerns. We're committed to creating a positive and rewarding workplace experience for all our employees, and your feedback helps us achieve that goal. If you have any more suggestions or thoughts, please don't hesitate to share them with us. Thank you for being a valuable member of our team!

Explore other reviews about CarParts.com

5.0
Jul 26, 2025
Recommend
CEO approval
Business outlook

Pros

company has good mangement and good projects

Cons

I dont have any cons

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CarParts.com Response
10mo
Thank you for taking the time to leave us feedback! We're glad to hear you’re enjoying the projects and leadership at CarParts.com. We appreciate your contributions and are excited to keep building together.
4.0
Jun 14, 2026
Recommend
CEO approval
Business outlook

Pros

Work schedule options Opportunity to be involved in network level decisions Collaboration Can relocate to other DCs if needed

Cons

Only 4 cities to work in Limited upward growth opportunity but not impossible

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