C Suite Execs Ruining What Once Was - Sales Manager CarNow Employee Review

3.0
Jun 1, 2022
Recommend
CEO approval
Business outlook

Pros

The work life balance is second to none. Comp plan was once competitive and rewarding. Team is engaged and all for continuing education for the staff. Company culture was at one time something to hang its hat on.

Cons

CarNow has recently hired a slew of new executives that have completely obliterated the culture. New management from outside company’s have rewritten years of what CarNow was and what it meant to be a strong member of this team. Although my tenure was not long at CarNow the reverberations are felt across the company from just a few new team members looking for a strong shakeup. Sales team reworkings have stripped many of their pay, passion and desire to succeed. Growing pains are to be expected, and new teammates can always cause a culture shock but the new changes here, especially those retroactive in nature feel like an attack on CarNows greatest assets. It’s people.

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CarNow Response
4y
We appreciate you taking the time to review your experience at CarNow. Your candid feedback is welcomed, and we appreciate you sharing both what you enjoyed and struggled with while at CarNow. We will be sure to share your review with the necessary stakeholders for further consideration. Please don't hesitate to contact us at hr@carnow.com should you have any additional feedback.

Explore other reviews about CarNow

5.0
Apr 9, 2026
Recommend
CEO approval
Business outlook

Pros

Great Culture, Solid product with clear differentiators compared to competitors, Pay for Performance, Excellent health benefits.

Cons

As with any company, there are opportunities that come with growth. However, leadership recognizes this and is investing in the necessary support.

1
2.0
Jan 23, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

* Direct Team - fantastic group of people * Remote Work - always a plus in today's world * Benefits - Fantastic benefits that are either entirely employer paid or mostly employer paid depending on your selections. Hardly any out of pocket. Still a startup, even though at this stage of the game it should be preparing for an exit. While the company is having a difficult time maturing, that's good for the individual - if you show competence and drive in a particular area, you can carve out your own path and growth trajectory - and that is a huge deal.

Cons

* CEO (more on that) * Focus whiplash * Culture has fallen apart Following the notes above, the difficulty in the company maturing is due in large part to the CEO. He surrounds himself with, admittedly, very competent folks at the senior leadership level, but doesn't take their counsel and insight - he just drives in the direction of the next shiny object like a dog chasing a car. It causes a lot of shockwaves throughout the company every time we got news of what's coming, then a pivot. Then the new thing, then a pivot. CarNow has a great thing going for it if they can just stay on a more steady path (and ensuring it's the right path). But the path stops when the dog catches the car.

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