Only do it if you have absolutely nothing else on your plate. - Customer Service Representative CarLotz Employee Review

1.0
Feb 2, 2021
Recommend
CEO approval
Business outlook

Pros

The work itself is fairly easy.

Cons

Very short-sighted management. Absolutely no work/life balance and not willing to take into consideration anything not suggested by employees that were there from the start of the company.

Explore other reviews about CarLotz

5.0
Sep 19, 2024
Recommend
CEO approval
Business outlook

Pros

great culture, great managment. loved working there.

Cons

closed down, wish it was still open

4.0
Jun 17, 2025
Recommend
CEO approval
Business outlook

Pros

On the retail level at our location, it was a great job. Got along great with most of the my associates. And work was pretty straightforward. Steady customers made work go by fast.

Cons

Middle management was horrendous in general. No one was on the same page, and people that knew the ship was crashing just rode it out and left customer facing associates out to drown, with no help.

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