Everything Everywhere All At Once - Account Manager CarGurus Employee Review

3.0
Jul 8, 2025
Recommend
CEO approval
Business outlook

Pros

Amazing culture, brand new office, standard tech benefits, and product. Sam Zales is inspiring, personable, and a real leader in a sea of cooperate shells.

Cons

Insane workload, cult-mentality, no room for growth, toxic favoritism, management is incapable of receiving constructive feedback on anything. Products/initiatives often roll out incomplete, even after rounds of feedback. Unclear goals for teams, and those goals can change at the drop of a hat. Be cautious of Vp and Director level managers on the Customer Success side of the business. There’s also very little opportunity for growth.

Explore other reviews about CarGurus

5.0
Jun 4, 2026
Recommend
CEO approval
Business outlook

Pros

Awesome benefits and perks. Great office environment and makes you want to come to the office. Compensation plan is solid with high income opportunity.

Cons

This opportunity requires a strong commitment. Standard work hours do not always apply based on the customer base

2.0
May 20, 2026
Recommend
CEO approval
Business outlook

Pros

Nice office environment with free food and drinks available. The gym and company perks are a nice bonus. There are also some genuinely good people on the team who make the workplace more enjoyable.

Cons

Management can feel overly political, and some managers appear to give more attention and opportunities to favorites rather than treating employees consistently. While the company talks about supporting mental health, the day-to-day culture does not always reflect that message. There is also growing uncertainty about long-term job stability as AI becomes more integrated into the work.

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