Great perks, but poor mid-level management shows blatant favoritism with no follow up by HR - Finance CarGurus Employee Review

1.0
Nov 18, 2021
Recommend
CEO approval
Business outlook

Pros

Top tier perks, employee gifts, free lunch, stocked kitchen 24/7, great facility space with games and alcohol

Cons

You could be a star employee with no mark on your record, but if you are not a "favorite" of the manager you will miss out on career/promotion opportunities year over year. Unethical hiring practices and personal or intimate relationships between a boss and subordinate allows for any kind of poor performance feedback to go unanswered (poor performer can even be promoted by their spouse). I saw an employee refer someone for a job on their own team, get paid a referral fee, interview that person, hire them, negotiate their salary and sign on bonus, and then eventually promote them (multiple times) later on. The fact that one person could do all those things is very unethical and HR did nothing about it.

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CarGurus Response
4y
Thank you for taking the time to review your employee experience on Glassdoor. We certainly appreciate you highlighting some of our great perks and office amenities. CarGurus believes in integrity and ethical behavior in everything we do and we are disappointed to hear the allegations in your review. I encourage you to connect with us through your HR Business Partner and share more details about the situation. Our leadership and HR team will review the circumstances surrounding the situation you’ve highlighted to ensure that our high standards have been upheld. Seeing you are a former employee, we wish you all the best in your career. - Andrea Eldridge, Chief People Officer

Explore other reviews about CarGurus

5.0
Jun 15, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Flexible workplace that prioritizes professional and personal development. Amazing office and perks that motivate you to come to the office. Culture is strong, people work hard and support each other.

Cons

Sometimes unclear career progression opportunities.

5.0
Jun 14, 2026
Recommend
CEO approval
Business outlook

Pros

Having completed my first three months as a Senior Engineering Manager, my experience has been very positive so far. Excellent Culture: The organization fosters a collaborative, inclusive, and supportive culture where people are encouraged to share ideas, challenge assumptions, and work together toward common goals. Leadership is approachable, and there is a strong focus on transparency and continuous improvement. Great Team: I have had the opportunity to work with a highly talented, knowledgeable, and supportive team. Everyone is willing to help, share expertise, and contribute to collective success, making onboarding and collaboration seamless. Technology-Forward and Innovation-Driven, The company embraces modern technologies and remains technology-agnostic, selecting the best tools and platforms for the problem at hand rather than being tied to specific vendors. The organization is proactive in exploring emerging technologies, including cloud, platform engineering, and AI, which creates an exciting environment for learning and innovation. Overall, my first three months have reinforced that this is a great place to grow professionally while working on meaningful and technically challenging initiatives.

Cons

The hybrid work model requires employees to be in the office three days per week, which may not suit everyone. However, I personally appreciate the opportunity to collaborate face-to-face, build relationships, and connect with colleagues. Combined with the office perks and supportive environment, I do not currently have any major cons to report.

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