A demanding, high energy place to work - Customer Success Specialist CarGurus Employee Review

5.0
Mar 19, 2020
Recommend
CEO approval
Business outlook

Pros

- Great colleagues, exceedingly friendly, welcoming and helpful - Management goes long ways to make sure your work and effort are recognised and validated - Very positive energy in the office on all levels and in every team - High level of autonomy for individual work within well established structures (as opposed to chaos and confusion present in other workplaces) - Open and transparent communication from leadership - Very demanding in terms of turn around times and flexibility (if this is what you're looking for)

Cons

- Sales oriented office makes it easier for the work and effort of non-sales functions to be overlooked (even though management does put in effort to counter this) - Most main functions and decision making located in US, making communication/problem solving difficult at times - Very demanding in terms of turn around times and flexibility (if this is NOT what you're looking for)

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CarGurus Response
6y
I’m so glad to hear that you find your role challenging and rewarding. Thank you for helping to create a positive and friendly atmosphere in the Dublin office, and for your constructive feedback, we will definitely take it all on board.

Explore other reviews about CarGurus

5.0
Jun 15, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Flexible workplace that prioritizes professional and personal development. Amazing office and perks that motivate you to come to the office. Culture is strong, people work hard and support each other.

Cons

Sometimes unclear career progression opportunities.

5.0
Jun 14, 2026
Recommend
CEO approval
Business outlook

Pros

Having completed my first three months as a Senior Engineering Manager, my experience has been very positive so far. Excellent Culture: The organization fosters a collaborative, inclusive, and supportive culture where people are encouraged to share ideas, challenge assumptions, and work together toward common goals. Leadership is approachable, and there is a strong focus on transparency and continuous improvement. Great Team: I have had the opportunity to work with a highly talented, knowledgeable, and supportive team. Everyone is willing to help, share expertise, and contribute to collective success, making onboarding and collaboration seamless. Technology-Forward and Innovation-Driven, The company embraces modern technologies and remains technology-agnostic, selecting the best tools and platforms for the problem at hand rather than being tied to specific vendors. The organization is proactive in exploring emerging technologies, including cloud, platform engineering, and AI, which creates an exciting environment for learning and innovation. Overall, my first three months have reinforced that this is a great place to grow professionally while working on meaningful and technically challenging initiatives.

Cons

The hybrid work model requires employees to be in the office three days per week, which may not suit everyone. However, I personally appreciate the opportunity to collaborate face-to-face, build relationships, and connect with colleagues. Combined with the office perks and supportive environment, I do not currently have any major cons to report.

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