Toxic, Unprofession, PPC Carsalesman Co. - CSM CarGurus Employee Review

2.0
Jun 1, 2018
Recommend
CEO approval
Business outlook

Pros

free food, but don't believe the PR hype

Cons

#MeToo imo. Toxic culture/work environment as Customer Success doesn't know what they are doing and just figure it out with no knowledge. No KPI. No knowledge of statistics. Culture includes a supervisor who sneaks up to surprise people and a women screamed at work as she was frightened. Another example of toxicity, supervisor intrudes on people's personal lives when it's none of the company's business and overstepped lines of respect. Company helps used car salespeople sell new cars so the work isn't satisfying at all so that combined with the poor culture. Culture is full of under qualified personal referrals who make the culture tough to work in as there are many different levels of competency and let others steal cases to pad their inaccurate stats. Basic software product with basic back end features.

Explore other reviews about CarGurus

5.0
Jun 15, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Flexible workplace that prioritizes professional and personal development. Amazing office and perks that motivate you to come to the office. Culture is strong, people work hard and support each other.

Cons

Sometimes unclear career progression opportunities.

5.0
Jun 14, 2026
Recommend
CEO approval
Business outlook

Pros

Having completed my first three months as a Senior Engineering Manager, my experience has been very positive so far. Excellent Culture: The organization fosters a collaborative, inclusive, and supportive culture where people are encouraged to share ideas, challenge assumptions, and work together toward common goals. Leadership is approachable, and there is a strong focus on transparency and continuous improvement. Great Team: I have had the opportunity to work with a highly talented, knowledgeable, and supportive team. Everyone is willing to help, share expertise, and contribute to collective success, making onboarding and collaboration seamless. Technology-Forward and Innovation-Driven, The company embraces modern technologies and remains technology-agnostic, selecting the best tools and platforms for the problem at hand rather than being tied to specific vendors. The organization is proactive in exploring emerging technologies, including cloud, platform engineering, and AI, which creates an exciting environment for learning and innovation. Overall, my first three months have reinforced that this is a great place to grow professionally while working on meaningful and technically challenging initiatives.

Cons

The hybrid work model requires employees to be in the office three days per week, which may not suit everyone. However, I personally appreciate the opportunity to collaborate face-to-face, build relationships, and connect with colleagues. Combined with the office perks and supportive environment, I do not currently have any major cons to report.

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