Shiny Car Broken Engine - Account Executive CarGurus Employee Review

2.0
Jan 24, 2018
Recommend
CEO approval
Business outlook

Pros

Catered lunch, nice colleagues, good benefits, outings, fun culture. All these pros makes working at CarGurus a fun exciting place to be. I made a lot of friends here and that’s what kept me coming back to work each day. It used to be a lot better back in 2016 early 2017 but after a revolving door of managment and new leaders in sales the whole atmosphere completely changed for the worst.

Cons

Managment is absolutely awful! Not saying every manager is terrible but majority are immature and not qualified to lead teams. They are promoted within due to a lack of options which creates inexperience account executives leading teams of mostly inexperienced sales reps. Expect to be micromanaged each and everyday with meetings after meetings filled with non sense and filler so the managers can prove they provide value when in reality they do not. Also expect to be asked if you even want to work at CarGurus even though people work long hours and stay late constantly. Also make sure you pick up that phone all day or you will hear “do you know how much money you make? Earn your paycheck”. Moral across the sales floor was always so low and everyone always looked miserable. Another issue is that CG signed up basically ever car dealer so there is a serious lack of prospects to sign but upper managment would tell you differently. If you are looking at positions that do not revolve a quota or sales then CarGurus is great but if you are thinking of applying to a sales role I would think twice.

Explore other reviews about CarGurus

5.0
Jun 4, 2026
Recommend
CEO approval
Business outlook

Pros

Awesome benefits and perks. Great office environment and makes you want to come to the office. Compensation plan is solid with high income opportunity.

Cons

This opportunity requires a strong commitment. Standard work hours do not always apply based on the customer base

2.0
May 20, 2026
Recommend
CEO approval
Business outlook

Pros

Nice office environment with free food and drinks available. The gym and company perks are a nice bonus. There are also some genuinely good people on the team who make the workplace more enjoyable.

Cons

Management can feel overly political, and some managers appear to give more attention and opportunities to favorites rather than treating employees consistently. While the company talks about supporting mental health, the day-to-day culture does not always reflect that message. There is also growing uncertainty about long-term job stability as AI becomes more integrated into the work.

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