Beware. High turnover for a reason - Field Sales Representative (Official Title IS Regional Sales Manager) Car Keys Express Employee Review

1.0
Jun 24, 2015
Recommend
CEO approval
Business outlook

Pros

Opportunity to make decent money if you can put up with the poor management

Cons

(First- take a look at all the amazing reviews of the company and consider this- if you were to write a review, do you really care about how other employees are performing? Every single "glowing" review says the exact same thing. Quite suspicious. Like all the five star reviews you may see on yelp. Too good to be true. Cmon. Everybody has some sort of gripe. I personally don't care what my peers are doing, as long as it doesn't affect my paycheck! It only makes me look better if they suck! Furthermore look at how hard the company is playing defense with the novels they write about "one terrible employee" and compare the reviews to other great companies who don't bother to play the blame game. They let the company and the employees tell all- the good, bad, ugly. The real reviews stand for themselves.) I'll keep this relatively short- I was hired as a field sales representative. The actual position is regional sales manager. I wasn't told in my interview that I would be managing a team of technicians, and that the technician's drive and abilities would drastically affect my paycheck. Great techs made me money. The crappy ones cost me money and negated my efforts in the field. The management stinks and the company is falling apart. The operations team is lacking in communication, and the company can't seem to get it together. Everyone is putting their heads in the sand and ignoring the glaring red flags.

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Car Keys Express Response
10y
We've posted some facts for those who want to get beyond the misinformation above. Let's start with: Aside what it says above, our paid time off policy has always been: 1 paid vacation week after one year, plus another 56 hours paid time off 2 paid vacation weeks after two years, plus another 56 hours paid time off 3 paid vacation weeks after five years, plus another 56 hours paid time off Note: senior level tech or executive-level jobs entitled to an additional week paid time off. Aside from what it says above, our turnover rate is lower than the nationwide average of 15%. The remainder of the post is similarly false. So why the "misinformation"? A disgruntled former employee routinely posts information not consistent with actual events at the company. In this forum, many current and former employees have taken the time to post their genuine, real-life, positive experiences with our rapidly growing company. We've also taken the time to give detailed replies so you get all the information. So--give the truth consideration too. Also importantly, if you get the opportunity, talk personally to one of our recruiters. Thanks :-)

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CEO approval
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Pros

Great place to work for. Kind people.

Cons

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1.0
May 27, 2026
Recommend
CEO approval
Business outlook

Pros

Initial outreach was prompt and communication began professionally. Scheduling system was straightforward and easy to use. Role responsibilities were clearly described in the job posting. Company appears to have a defined service niche. Interaction volume was minimal, reducing time investment.

Cons

Interview scheduling link was sent before completing candidate screening. Reversal occurred the day before the scheduled interview. Workflow sequencing created unnecessary disruption for the applicant. Communication lacked clarity regarding interview cancellation. Candidate experience felt inconsistent and poorly coordinated.

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