Like being Micromanaged? This is the place for you! - Anonymous employee Car Keys Express Employee Review

1.0
Jan 22, 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Hard to say. The office is nice and in a good location. Dogs are allowed—kinda, sometimes, only if they are statues or stuffed animals that don’t breathe, eat or make noise. The people are what makes working here even remotely tolerable. Everyone feels the same level of pain.

Cons

Where to begin here. If you are a professional and value your self-worth as an employee, or human, do not even entertain the thought of working at iKeyless/Car Keys Express. It is as simple as, if you think you are capable of sending an email without review from management think again. Printing a flyer informing staff of something widespread like parking issues or staff meeting? You better get that reviewed and OK’d by the CEO—yes the CEO wastes his time on things like memos and flyers. Would you like to take Christmas Eve off and use one of your vacation days (if you have any because you wont get vacation until after a year) so that you can plan and make time for family? Think again. You will get docked two vacation days instead of one because the PTO policy states that you cannot use YOUR vacation days before or after a paid holiday without losing another on that paid holiday. Confused yet? Yeah us too. Management has started implementing quarterly action plans. Fine, but these meetings turn into such a deep dark rabbit hole because of the CEOs rude and inconsistent banter that they are a waste of time and a dig at all of the hard work you put into your position. You could have made the company money and he will wonder why your second block doesn’t have a period, isn’t written correctly and is a shade lighter than the rest. WHY???? The company also uses Basecamp in a way that has turned a perfectly good project management tool into a Big Brother so that you have to take time out of your day working for the company to note what all you did during the day. Forgot to post that you wrote a memo that now has to be reviewed before sending out? Do not worry! You will get called out in the weekly meetings held regarding BASECAMP. Yes people. Weekly meetings to talk about micromanagement and why the managers cannot get buy in. Well for starters humans do not do well with micromanagement. I could go on and on about the dysfunctional mess that is this company but you will never know until you are fully submerged into it. My suggestion-do not risk your happiness and sanity for the flashy offices and promise of promotion/pay increase. It is simply not worth it.

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Car Keys Express Response
8y
Hello and thanks for visiting the Car Keys Express Glassdoor page. A detailed response is coming soon, so please check back for a more detailed response. In the meantime, be sure to read our replies to reviews as well as positive reviews. Also, to get a better understanding of the whole story, feel free to reach out to our “news” webpage, and contact our recruiters (because we’re growing, we’re always hiring) or human resources department, and they’ll tell you about all the exciting opportunities at our fast-growing company!

Explore other reviews about Car Keys Express

5.0
Apr 25, 2025
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CEO approval
Business outlook

Pros

Great place to work for. Kind people.

Cons

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2.0
Jun 23, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Working remotely for the last 6 years has been great. The company has seen tremendous growth and I think it is largely due to the tenure of employees, their deep historical knowledge, and the care they have to about the company and their teams.

Cons

This year people in the office got raises and those of us at home got skipped over completely. It's worth pointing out that most of the longest tenured employees are all working from home. The people who have been here the longest, know the most and have the most invested in this company are the ones getting passed over.

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