Currently directionless - Software Engineer Capsule Employee Review

2.0
Jan 23, 2023
Recommend
CEO approval
Business outlook

Pros

Pay is middle-of-the-road for devs; not great, but not terrible. Developer work is pretty structured and there are a few good engineering processes set up.

Cons

Capsule is a FANTASTIC idea, but it can’t be a great business without the right strategy and people to achieve it. The product/operations management team lacks the experience and capability to operate a growth business. They basically failed to scale/grow the company in 2021/2022 and are aimlessly trying to pivot into making the operation cost-efficient. In my opinion, shifting to ops profitability takes a lot of work and requires supply chain optimization experience which they don't have. The management team's lack of expertise manifests into many confusing pivots and abandoned projects for software developers. I think the main con about working here is that its unlikely Capsule will work out without a significant change in leadership or strategy. So unless you are that person, there's a good chance things won't get better.

Explore other reviews about Capsule

5.0
Mar 6, 2026
Recommend
CEO approval
Business outlook

Pros

Make a huge impact, recognition, visibility, fast-paced. People first!

Cons

Too fast for some but not for me.

1.0
Jun 7, 2026
Recommend
CEO approval
Business outlook

Pros

If you're out finishes early you still get paid the hours your scheduled

Cons

No driver support, heavy on the petty nonsense. Logistics are terrible dispatchers are not professional. Questionable tips reimbursement. Drivers are treated bad

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