Very nice but very inauthentic - Senior Manager Capital Group Employee Review

3.0
Mar 13, 2025
Recommend
CEO approval
Business outlook

Pros

Work life balance is appropriate and pay is very generous for Los Angeles. Way more than entertainment or logistics or education.

Cons

People are nice but are not very real. This is one of the few places I experience people going straight to managers when there’s a disagreement as oppose to having a one on one and hashing it out.

Explore other reviews about Capital Group

5.0
Jul 8, 2026
Recommend
CEO approval
Business outlook

Pros

Paid really well. Great benefits. Valued employees. Had good work life balance for call center environment.

Cons

I don't really have any complaints. I honestly really liked the company.

1.0
Jun 20, 2026
Recommend
CEO approval
Business outlook

Pros

The bonuses and CSRP of 15% as well as many benefits are unmatched. I enjoy many of my colleagues and have made life long friends.

Cons

It was a great place to work and many will continue to feel that way until they are affected like those of us in the Norfolk Virginia office. There is no loyalty from the company and people are replaced either by a “vision“ of technology that doesn’t yet even exist within the organization or by cheap labor “offshore“. I thought I would retire from here and now I find myself out of a job after over 20 years before the end of 2027.

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