Just another dead end job - Shareholder Service Representative Capital Group Employee Review

2.0
Aug 24, 2019
Recommend
CEO approval
Business outlook

Pros

The landscape is nice, the people are friendly, the food in the cafe is okay and it has good health insurance.

Cons

You will never work the shift you are given. There is overtime of at least 4 days a week of 30 minutes to 2 hours per day. Pay is not competitive especially when you find out that 15% of what they offer you as your salary you will not see until you are age 65 because it goes directly into a retirement fund and is not part of your actual take home income. Very few opportunities for advancement.

Explore other reviews about Capital Group

5.0
Apr 23, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Amazing place to work Compensation is great People are truly kind

Cons

Advancement is slow - not a great place to grow your career

1.0
Jun 20, 2026
Recommend
CEO approval
Business outlook

Pros

The bonuses and CSRP of 15% as well as many benefits are unmatched. I enjoy many of my colleagues and have made life long friends.

Cons

It was a great place to work and many will continue to feel that way until they are affected like those of us in the Norfolk Virginia office. There is no loyalty from the company and people are replaced either by a “vision“ of technology that doesn’t yet even exist within the organization or by cheap labor “offshore“. I thought I would retire from here and now I find myself out of a job after over 20 years before the end of 2027.

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