Best if you're new at Capital - Senior Manager Capital Group Employee Review

3.0
Jun 24, 2009
Recommend
CEO approval
Business outlook

Pros

Good benefits, high calibre employees, excellent facilities and job resources, thoughtful approach to getting the work done, high ethical standards, still an industry leader

Cons

Rigid culture, expectations to "fit in" very high, acts like creativity is important, but what viewed as "right' is pretty narrow, culture has changed dramatically in recent years from being somewhat input driven to being very top-down

Explore other reviews about Capital Group

5.0
Jul 8, 2026
Recommend
CEO approval
Business outlook

Pros

Paid really well. Great benefits. Valued employees. Had good work life balance for call center environment.

Cons

I don't really have any complaints. I honestly really liked the company.

1.0
Jun 20, 2026
Recommend
CEO approval
Business outlook

Pros

The bonuses and CSRP of 15% as well as many benefits are unmatched. I enjoy many of my colleagues and have made life long friends.

Cons

It was a great place to work and many will continue to feel that way until they are affected like those of us in the Norfolk Virginia office. There is no loyalty from the company and people are replaced either by a “vision“ of technology that doesn’t yet even exist within the organization or by cheap labor “offshore“. I thought I would retire from here and now I find myself out of a job after over 20 years before the end of 2027.

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