average - Client Services Representative Capital.Com Employee Review

2.0
Jan 19, 2025
Recommend
CEO approval
Business outlook

Pros

nice people and office is good

Cons

too little pay for the work you do

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Capital.Com Response
1y
Thank you for providing your feedback regarding your salary review. We're sorry to hear that it did not meet your expectations. At Capital.com, we aim to take a structured, transparent, and informed approach when determining and adjusting salaries. Our salary reviews are carefully designed to align with both market conditions and individual performance metrics, ensuring that all compensation is competitive and fair. We understand that salary is a critical part of your overall experience, and we're committed to making the process as equitable as possible. We encourage you to engage with our HR team to discuss your individual review. There may be opportunities to clarify the criteria used or address any specific concerns you may have. Your feedback is important as it helps us refine our process to ensure it remains fair and consistent.

Explore other reviews about Capital.Com

5.0
Feb 6, 2021
Recommend
CEO approval
Business outlook

Pros

Good people and good energy

Cons

It was bad advantage to move up

1.0
Aug 30, 2025
Recommend
CEO approval
Business outlook

Pros

you have a job. A job.

Cons

A complete façade – take a closer look whenever you see those glowing 5-star reviews popping up every few days. The more of them appear, the more suspicious you should become. The workplace culture is profoundly toxic: intimidation, bullying, and sheer arrogance are the daily norm. It’s nothing short of a career graveyard. Talented and competent individuals did pass through here – but they rarely lasted more than 12–18 months. Why? Because genuine ability quickly became a ‘problem’ for the less capable yet unquestioningly loyal. If you value your professionalism, wellbeing, or career trajectory, think twice before stepping into this environment.

5
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Capital.Com Response
5mo
Thank you for sharing your perspective. We are genuinely sorry to hear that your experience at the company was so negative. The concerns you’ve raised regarding workplace culture, communication, and employee treatment are taken very seriously. While these comments do not reflect the experience we aim to provide, we recognise that every employee’s journey matters, and feedback like yours helps us identify areas that require closer attention. We are committed to maintaining a professional, respectful, and supportive environment for all team members. Over the past months, we have been investing in strengthening leadership training, improving communication channels, and ensuring employees feel safe raising concerns through formal feedback processes. We appreciate you taking the time to share your thoughts, even though they are difficult to read. We will continue working to improve our culture and ensure that every employee feels valued, respected, and supported.
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