employer cover photo
employer logo
employer logo

Capital Blue Cross

Is this your company?

They want to be good, could be better - Social Worker/Case Manager Capital Blue Cross Employee Review

4.0
Aug 5, 2021
Recommend
CEO approval
Business outlook

Pros

Nearly everyone works remotely Two weeks vacation to start Decent health benefits

Cons

Documentation systems are antiquated Expected to be at your computer all day even if you finish your work early They regularly ask for feedback on process improvement but responses don’t go anywhere Social Work salaries are significantly less than Nurse salaries for the same role

Explore other reviews about Capital Blue Cross

5.0
Nov 24, 2025
Recommend
CEO approval
Business outlook

Pros

Family-Life Balance Salary Remote- Hybrid Great leadership Transparency from leaders

Cons

Our team is operating with significantly fewer staff than our workload requires, and while we are committed to delivering high-quality work, the current pace and volume are not sustainable long term. To maintain the level of excellence expected of us—and to prevent burnout that could compromise both productivity and staff well-being—we need additional personnel support. Expanding our team will ensure continuity, improve capacity, and allow us to meet organizational goals without compromising the health and effectiveness of the people doing the work.

1
avatar
Capital Blue Cross Response
1mo
Thank you for taking the time to share your feedback. We’re so glad to hear about your positive experience with work-life balance, leadership, and transparency, and we appreciate your recognition of the team environment. We also understand your concerns regarding workload and staffing levels, and we recognize how important adequate support is to maintaining a positive workplace. We value your perspective and will continue to use feedback like this to make Capital Blue Cross a better place to work for everyone.
4.0
Jun 23, 2026
Recommend
CEO approval
Business outlook

Pros

Excellent Training and Onboarding Benefits Flexibility

Cons

Pay could be more or an actual 40 hour week instead of 37.5

See reviews by: Helpful|Rating|Date|All