Shiny benefits hide terrible culture - Customer Service Representative CannaCraft Employee Review

2.0
Sep 5, 2019
Recommend
CEO approval
Business outlook

Pros

Free product Fun coworkers cannabis industry leader

Cons

mandatory overtime no support rampant ethical issues lack of diversity job not as advertised/ described long hours mean can't go to fun company activities no direct deposit- paid in cash poorly trained/ inexperienced leadership company priority is money, no "community commitment" no follow through w/ employee promises (new site, 401 K, new hires etc) interviewers lied about work life balance & schedule expectations management not appreciative & take advantage of employees, over work them without communication or notice lots of in-fighting & bad communication Nepotism nepotism nepotism bad software extremely stressful/time sensitive job duties

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CannaCraft Response
6y
We're sorry to hear your negative experience; Thank you for your feedback, this is very useful for us to identify areas of improvement. In the future, I'd recommend you share any concerns that affect your work-life balance and other issues with your manager or HR so we can make the appropriate changes to improve your work environment. Being a start-up company in a fast pace market often brings stressful periods of time; we’re working hard on improving all aspects of the internal environment. We wish you the best in your next career steps!

Explore other reviews about CannaCraft

5.0
Mar 2, 2025
Recommend
CEO approval
Business outlook

Pros

It was really inspiring to work at a company built from the ground up. We hosted the Red Cross for over a month after the Santa Rosa fires. One of the founders created a park for displaced people that had a bunch of RVs for people to live in. Worked on my schedule for the most part which equated to some 16 hour days, but also led to some mellow days working from the campus. Consistently brought in at least a million in sales each month. Left during Covid times to move back to Santa Cruz and help my Father who had lung cancer. Would probably still be there as I had nothing but great experiences and treatment there, but had more important things to be doing with my time.

Cons

A lot of inter-organizational issues. People in positions of power that lacked understanding of the industry. Company grew very quickly and keeping that going is harder than a company that’s just maintaining.

3.0
Mar 16, 2025
Recommend
CEO approval
Business outlook

Pros

Always had work to do during the day.

Cons

Fear of not knowing whether you will have a job.

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