Can improve - Tech Support Representative Callzilla Employee Review

4.0
Aug 12, 2025
Recommend
CEO approval
Business outlook

Pros

Relatively good salary, team cares about you, gain experience with bilingual roles, financial stability (they won't fire you just because)

Cons

Micromanagement and long shifts. Needs to improve training systems as there's a lack of trainers for some programs so when people join and actually qualify they get thrown in the mess to pretty much figure it all out by themselves

Explore other reviews about Callzilla

1.0
May 30, 2023
Recommend
CEO approval
Business outlook

Pros

The are nice benefits and fair salary

Cons

There is so much poor communication. No one is transparent ,different people will give you different answers. Me and team were confused during the whole hiring process, we only found out on the day we were supposed to be signing the contracts that the whole time were being evaluated and there was still a chance we were not gonna get hired , they only told us this after 3 weeks training…the worst part is at this point I was still waiting for work equipment when these news came to me. I mean there’s no harm in fully disclosing to people that they haven’t gotten the job yet, I turned downed other jobs because I was misled

1.0
Apr 28, 2026
Recommend
CEO approval
Business outlook

Pros

None that I can think of

Cons

Pay is so little how are the paying 2 $ per hour what nonsense is that

See reviews by: Helpful|Rating|Date|All