3.0
Dec 12, 2024
Current employee, less than 1 year
Imus, Province of Cavite
Recommend
CEO approval
Business outlook
Pros
*Okay-ish for newbies hoping to gain experience in call centers. *Has both Voice and Non-voice accounts. *Jewish-American clients *Lots of job openings *Quick and easy on-boarding process *Nightshift
Cons
*Difficulty in planning leaves or covering for absences due to lack of RRTs for coverage. *Inconsistent schedule of work depending on client needs (Nightshift - Graveyard) *Recently reduced KPI bonus due to lack of funding *Attrition rate is high *Slow growth and limited promotional opportunities