Pros
CallFire was founded by a solid team of passionate, caring, intelligent, savvy, natural leaders who prioritized their people over everything else, leading to regular compliments from customers about their stellar customer service and their repeatedly being voted one of The Best Places to Work in LA by LA Business Journal. - Focused on growth and innovation - Smart people, fun work atmosphere, startup-style perks (e.g. dogs in the office, weekly lunches, beer in the fridge) - Santa Monica office location is 2 blocks from the beach and near the promenade - Solid health benefits, laid-back office atmosphere - Great career springboard for new, talented developers - Still a great place to work if you're in a technical department / role
Cons
- Drastic, recent changes in upper management mean there's no telling how long any of the above Pros will last - Company values seem to have taken a shift from employee development, company culture, quality customer service and innovation to aggressive sales and strategic expansion purely for financial gain (seemingly at whatever cost) - Prioritization of dev and other technical teams consistently overshadows the needs of employees in other departments (whether it's via a lack of career opportunity, a below-market salary, etc.) - Growth from within is possible, but in CSM/sales and marketing departments, this is possible only after being underpaid for your skills while you "prove" you're worth more (for free), followed by a strategic fight to actually receive the pay you've "earned" - Treating colleagues with respect and kindness is no longer prioritized over one's ability to generate profit for the company, resulting in employees being promoted to management or managers being brought into the company who are potentially talented and driven to boost company growth, but lack empathy and basic social / interpersonal skills