A Strange Place - Anonymous employee Call9 Employee Review

1.0
Nov 20, 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Company offers Generous PTO (You will be made to feel guilty for actually using it so beware) , free snacks

Cons

Cliquey, unscrupulous, secretive, unintelligent. This place has a very high turnover rate as you can only keep a show going for but so long before people start realizing your ulterior motives. Personally I am very passionate about geriatric healthcare but not when the road to it as dishonest and uncertain as it is at Call9. Coercing employees into ponying up to have a bill passed and disbanding them shortly after is no way to run a business. Im not sure if I would trust the lives of my loved ones in the hands of a company that can edit and delete things that are unfavorable to them personally even when they are factual. This just isn't right.

avatar
Call9 Response
7y
We share your commitment to geriatric healthcare and appreciate the passion you brought to Call9 in caring for our patients. We regret that you have such negative feelings about your time at Call9. We do appreciate the feedback, as it will help us continue to improve. -VP, People Operations Taylor Ouellette

Explore other reviews about Call9

5.0
Jan 24, 2024
Recommend
CEO approval
Business outlook

Pros

This was the place to be if you wanted to feel like you were making a change to our healthcare system.

Cons

Fast moving, with pivots can sometimes lead to communication breakdowns and growth hurdles. It's a startup, so this is all expected.

3.0
Apr 5, 2019
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Wonderful product that is and has the potential to transform the American Health Care system. Typical but lovely start-up environment: open office concept, unlimited snacks, unlimited PTO (that you are encouraged to use if needed and other nice perks. The office even boasts a small doggie play pen (yes you are encouraged to bring the furries to work!). Employees are encouraged to speak openly about issues/concerns and there is ample room for growth. Diversity is very important to the company.

Cons

Despite the encouragement to speak openly about issue/concerns and the opportunity for growth, speaking to management and/or human resources falls on DEAF ears. It is beyond important to listen to your support staff- without them you would be nowhere. As far as diversity is concerned, this quote comes to mind when I think of Call9: "Just your annual reminder that "diversity" means hiring people from different cultural backgrounds, but "inclusion" means you provide them an environment in which they can succeed''. There is a difference between working hard and being OVERWORKED. Call9 does not understand this difference; it is the difference between having a happy work environment and one where people countdown the time until the end of the workday. I watched amazing coworkers work from sunrise to sundown constantly with little to no work/life balance in-between. The disorganization within departments/across departments is nothing short of ridiculous. The amount of unnecessary meetings? ABSURD. What work can I get done if I'm sitting multiple meetings a day?

avatar
Call9 Response
7y
Thank you for your honest feedback. Our people are what make Call9 successful. While we are not perfect, we will continue to make every attempt to demonstrate to all of our team members (past and present) how valuable you are. Diversity, inclusion and belonging will continue to be a focus for us. We learn new things, change and grow every day. -SVP of People Operations , Taylor Ouellette
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