Unorganized lack of training - Customer Service (CSR) Caliber Collision Employee Review

1.0
Aug 21, 2025
Recommend
CEO approval
Business outlook

Pros

Good benefits and flexible “rules”

Cons

Unorganized and chaotic. Low pay. Lack of leadership. Gossip and clique environment throughout staff

Explore other reviews about Caliber Collision

5.0
Apr 12, 2026
Recommend
CEO approval
Business outlook

Pros

It’s really great for real

Cons

Not many to name really

3.0
Apr 17, 2026
Recommend
CEO approval
Business outlook

Pros

Benefits are good. Some effort for consistency. I like staying busy and there is almost always something to do. Some people are nice.

Cons

I really wanted to like this company. It’s very corporate. It’s very involved. There is a lot of micromanagement. People really do act like they’re your friends and they are absolutely not. It’s hard to work somewhere for so much of your time where you truly can’t let your guard down or get too close. Everyone talks between shops, centers, regions, etc. There’s a lot of gossip throughout the company and even if you don’t think it goes somewhere, it does. It doesn’t matter if you are good at your job or a good person because they don’t care about that here. You can be entirely awful to people here and keep your job for years! I suppose that con is actually a pro because it makes it very difficult for someone to actually get fired from this company.

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