Could be better opportunities for the “smaller” employees - Customer Service Representative (CSR) Caliber Collision Employee Review

3.0
May 13, 2022
Recommend
CEO approval
Business outlook

Pros

Very Fast paced but overall great working environment, benefits on the first day with fair pay especially if you have experience in the automotive industry.

Cons

Almost impossible to move up. They’ll provide you with the necessary tools to learn and do training but if they don’t want you in the position you want to be in then you won’t get there, no matter how qualified you are or how many hours you spent doing training courses in workday. Also seen multiple people being promoted and moved around to position they didn’t want or weren’t qualified for because it was more convenient for the “team” at that moment.

Explore other reviews about Caliber Collision

5.0
Apr 12, 2026
Recommend
CEO approval
Business outlook

Pros

It’s really great for real

Cons

Not many to name really

3.0
Apr 17, 2026
Recommend
CEO approval
Business outlook

Pros

Benefits are good. Some effort for consistency. I like staying busy and there is almost always something to do. Some people are nice.

Cons

I really wanted to like this company. It’s very corporate. It’s very involved. There is a lot of micromanagement. People really do act like they’re your friends and they are absolutely not. It’s hard to work somewhere for so much of your time where you truly can’t let your guard down or get too close. Everyone talks between shops, centers, regions, etc. There’s a lot of gossip throughout the company and even if you don’t think it goes somewhere, it does. It doesn’t matter if you are good at your job or a good person because they don’t care about that here. You can be entirely awful to people here and keep your job for years! I suppose that con is actually a pro because it makes it very difficult for someone to actually get fired from this company.

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