This is probably the most unprofessional job I've had. - Customer Service Representative Caliber Collision Employee Review

1.0
Jun 30, 2020
Recommend
CEO approval
Business outlook

Pros

Nothing, besides the fact they act like they really need you because they don't feel like going through the process of hiring someone new.

Cons

They have the most childish management. All the way up to district managers.

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Caliber Collision Response
5y
Thank you for taking the time to share your feedback. We would like to extend our apologies for your unhappy experience while working at Caliber. We take great pride in our culture and strive to create a place where customers love to do business and teammates love to work. We encourage you to share your concerns by emailing Feedback@CaliberCollision.com. We look forward to hearing from you.

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5.0
Apr 12, 2026
Recommend
CEO approval
Business outlook

Pros

It’s really great for real

Cons

Not many to name really

2.0
Jun 1, 2026
Recommend
CEO approval
Business outlook

Pros

Good insurance, good coworkers, close

Cons

Horrible work/life balance, don’t consistently make commission, no support from upper management. When you take vacation using your PPO you’ve earned, upper management complains. We never hear anything good, just the bad. Every day we’re threatened with working Saturday when we work 53 hours a week

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