... - Customer Success Manager (CSM) Calendly Employee Review

Thank you for taking the time to share your experience at Calendly. It's genuinely great to hear that you felt well-equipped to support our users, having the right resources to deliver excellent customer experiences is something we care deeply about, and it means a lot to know that came through in your day-to-day work. We also hear your note about the pace of change and the experience of the Support team. Feedback like this helps us think about how we continue to invest in the people who are showing up for our users around the clock, and we'll make sure it reaches the right leaders. We're committed to listening, learning, and making Calendly a place where people can do their best work. The Calendly People Team

Thank you for taking the time to share your experience! We appreciate you sharing such thoughtful feedback about your time at Calendly. It's genuinely nice to hear that the compensation, benefits, and the people you worked with stood out and that you've noticed the cultural progress we've been making. That kind of growth doesn't happen by accident, and it reflects a lot of effort from folks across the company. Your point about product direction and the uncertainty that can come with it is well taken, and we've passed that feedback along to the right leaders. Transparency around strategy matters, and your advice to management is something we'll make sure is heard. Thank you again for taking the time to share your perspective. — The Calendly People Team