Great team let down by poor senior management - Assistant Manager Cafe Rouge Employee Review

1.0
Aug 14, 2020
Recommend
CEO approval
Business outlook

Pros

Amazing team of staff to work with

Cons

Unrealistic expectations of senior management making job unduly stressful and making it near impossible for team to deliver best possible service to guests. Under COVID, requested to join Webinar at 1 hour notice only to be made redundant along with 1908 others with no payment of notice, no redundancy or holiday pay. Then, continually contacted for 6 weeks for information by Insolvency company despite the fact that 1) I was no longer employed and 2) the remainder of the company now trades under another name!!! Appalling.

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Cafe Rouge Response
5y
Hello, thank you for taking the time to leave a Glassdoor Review, we really do appreciate you sharing your feedback. We are sorry to hear your experience with the company has been a negative one and this is certainly not how we would like our former employees to feel about their time working for Cafe Rouge. If you would like the opportunity to discuss your points further and speak to someone in relation to the issues you have raised please contact 07464673324.

Explore other reviews about Cafe Rouge

5.0
Jul 5, 2023
Recommend
CEO approval
Business outlook

Pros

Professional , friendly, teamwork I feel that I have the skills which allows me to do this job

Cons

I feel that I don’t have any cons in this job

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Cafe Rouge Response
2y
Hi Jo, Thankyou for the lovely feedback you have provided about working in Cafe Rouge. We are really pleased you enjoyed working as a line chef. We are grateful for your contributions.
2.0
Sep 7, 2020
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great customers who rewarded comedic and thoughtful moments. Knowing you're expendable and low status is all part of the fun; A worthwhile insight into human psychology, working under the social pressure of threat of embarrassment communicating with hangry guests and fed up cynical managers, sticking up for more socially vulnerable team members against bullying customers and managers. If you can maintain good mental health in a job like this you can do it anywhere. Transferable skills that helped me finally defeat depression.

Cons

Underfunded sites under weak management in key areas sent to the underworld. No redundancy or holiday pay after pandemic forced termination. Inability to spot and cherish talented team members. Greedy economy starved key sites of staff or care resulting in a bad reputation and miserable staff weekend after weekend.

1
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Cafe Rouge Response
5y
Hello, thank you for taking the time to leave us a Glassdoor review. We are sorry to hear your experience with the brand has been a negative one and this is certainly not how we would like our former employees to feel about their time working for us. If you would like the opportunity to discuss your points further and speak to someone in relation to the issues you have raised please contact 07464673324.
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