Where to begin?
• Negative customer scores now outweigh Safety and have you doing things your of no obligation to do or bribing customers with take aways and hampers for good scores.
• New rota's enforced significantly reduce scope for Holidays and Annual Leave due to what Cadent now deem as Critical shifts
• Later working (0400 finishes) and more weekends on new rota's
• New rota's designed to satisfy a fatigue spread sheet and doesn't account for human factors such as family and private life, working until 0400 during school holidays, ability to book holidays, ability to swap shifts etc....
• New rota's spread a skeletal work force out even thinner because they can't and won't recruit and this is just another plaster over the crack
• Cadent G (Employment Contract) offers £36,240 per year, this is not competitive across the industry when other companies offer £39,000+ with simular uplifts and less weekend work, late shifts and call out
• Huge blame culture, it's always what you could do better and the accountability for the mistakes made by management stops at the engineers.
• Board Senior Management trying to justify their roles all the time with a new flavour of the week which always impacts morale and productivity.
• Mental Health is suffering massively at Cadent, and whilst they talk a good talk and issue various things out on a weekly basis to raise awareness they actually fail to realise they're causing the epidemic.
• Enforcing new rules to cut down the over time bill and hindering earning potential for Engineers that want to get on