Terrible Culture. - Helpdesk Level I (CSO) CU*Answers Employee Review

1.0
Feb 13, 2018
Recommend
CEO approval
Business outlook

Pros

Tons of educational opportunities if you have time.

Cons

HIGH turnover rate in Network Services due to the poor management style of a certain "Salesperson". He does not care about you as an employee and makes it obvious. HR knows that his management and approach to employees is a problem and refuse to deal with it. I would love working here if Management was at least held to account for their actions.

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5.0
Dec 3, 2025
Recommend
CEO approval
Business outlook

Pros

People. Empathy. Genuine care. Growth potential.

Cons

Some small bad apples, but the bunch isn’t ruined

4.0
Oct 18, 2025
Recommend
CEO approval
Business outlook

Pros

CU*Answers is a great place to take control of your career and grow.

Cons

Sometimes there are miscommunications due to different bases of information.

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