Pros
The only pro is that many of my colleagues managed to get out and find much nicer places to work for, in every single case.
Cons
The board is morally ambiguous, and are really just ghastly people with one goal, make money no matter the cost to the client or the staff. Meeting rooms quickly became offices as their ego's wouldn't allow these people to sit amongst their staff. CTS' acquisition plans have destroyed the reputation of two very good legal MSP's, which is a shame as CTS could have improved their reputation instead. But no, they just dragged the others down into the mud where they continue to operate. HR is being run extremely badly, and is a fantastic example of the level of nepotism that exists, never mind if the person can do the job or not, if your face fits you'll get promoted but it comes at a cost. Staff churn has been incredible, I've never seen or heard of anything like this in terms of leavers. Many of the people that had legal IT experience have now moved on. Some people are said to have left in less than a week, and this is for good reason. Unbelievably CTS have actually brought people in to try and fix the problems, they're effectively trying to 'buy' culture. If you're thinking of joining, I'd suggest looking around first and make sure this is going to be right for you. In my view it's only good as a waiting room until the right role comes along.