Be Honest - Anonymous employee CTS Companies Employee Review

1.0
Jan 5, 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

They are somewhat flexible when needing to run errands. You can also learn a lot from the company if you can hold out on leaving due to other factors.

Cons

Below average level of compensation. They do not give out cost of living raises. The bonuses are given to employees in Trade First money, also known around the office as "play money" due to the fact it can only be used at other companies using the Trade First system. All this was never advised to employees during the interview process. The retention rate is very poor excluding the sales department and phone techs due to them being compliant. Hiring of new employees sometimes seems rushed since management is normally replacing someone that has left the company. Upper management seems to not understand that times have changed from the 1980's.

Explore other reviews about CTS Companies

5.0
Oct 30, 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Growing company in a great industry to work in. People are really great, tight knit community. They pay people well, long tenure for most employees. Excellent benefits.

Cons

None come to mind for me.

1.0
Apr 27, 2026
Recommend
CEO approval
Business outlook

Pros

the other employees are great

Cons

Compensation is completely unreliable. Commissions are consistently wrong, and fixing them is a slow, painful process that can drag on for months. Closing business doesn’t mean getting paid—it just starts the waiting game. Getting paid three months late isn’t an exception here, it’s standard practice. The company thrives on empty promises. I was told I’d inherit accounts from retiring or departing reps—none of that ever happened. The few accounts I did receive had already been renewed by senior management, making them effectively worthless. It feels less like mismanagement and more like intentional misrepresentation. Instead of paying employees properly, they push “trade” as compensation, which is practically useless unless you’re interested in spending it at a limited pool of subpar restaurants. It’s a poor substitute for actual income and comes off as tone-deaf at best. The culture is equally problematic. Company events include retired employees who openly make inappropriate comments toward women, including my wife, and leadership does absolutely nothing to address it. That kind of behavior being tolerated says a lot about the organization. Management is either overbearing or absent—there’s no middle ground. You’ll either have someone micromanaging every minor detail of every sale or someone so disorganized they can’t remember a conversation from the day before. Neither approach sets anyone up for success. They advertise “work-life balance,” but that’s meaningless when compensation is so unstable you’re constantly worried about paying basic bills. Any time off is overshadowed by financial stress, which defeats the entire point.

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