Pros
CTR Systems was acquired in November 2013 and is now called HUB Parking USA. As part of the acquisition, we are now part of the same company whose hardware we have been using since inception. There has been quite a bit of positive change starting about a year after that, and more is in the works. Excellent work/life balance that is so rare in this industry. Agile (and transparent) software development processes are continuously evolving with input from team. Software development tooling is current (Visual Studio 2013, C# .NET 4.5, Resharper, and MSDN licenses) Backlog and Technical Debt is properly tracked and is actively being reduced. Product direction and new features are thought about in a strategic manner (more strategic driven than in the past). Several antiquated processes have been replaced, and processes have been put into place where there were none. Professional development/learning is considered part of your job requirements: 1 hr/day Building (finally) has a fresh coat of paint, and new flooring, cubicles, etc are being actively designed. 401k match (50% of employee contribution up to 3% of salary after 1 year employment, 100% vest in year 6). Options like Aflak if that is your thing. Good cross-team working relationships with top-notch support and implementation staff.
Cons
Facilities management is slow to respond to issues and lack follow-through unless continuously reminded. Silly handbook. The no-cell-phone policy is both ridiculous and not obeyed or enforced - so why is it there? No bonus program. Make sure your salary negotiation takes this into consideration. Untruthful or misleading reviews: While I dislike being critical of other people's observations, I believe they should be at least viewed in the appropriate light. The review "Bad management bringing in their friends. Forcing silly processes for no reason." is one that is more telling of the author than the workplace. The management of CTR had to deal with a rather opaque software development organization with poor practices. If the decision to replace the management of such a department with an 'outsider' bringing modern practices, accountability, and experienced producers is troubling, I am glad that reviewer is a 'former' employee. Also troubling are photos uploaded Feb 2015, one of which has not been current for over a year, and the other is far from 'typical' as stated.