Terrible to Clients and Employees - Digital Project Manager CT Employee Review

1.0
Nov 1, 2021
Recommend
CEO approval
Business outlook

Pros

You get to work remotely.

Cons

This company provides a one-size-fits-all assembly line approach to marketing that basically creates a lot of busy work for the employees and provides little to no value to its clients. Clients are billed for this busy work, of course, and often see little return on their investments, if any. The workload is far too heavy for most employees to have the time do much of anything meaningful for the clients. Pay is substandard for the industry. When I worked there, remote employees were payed only 70% of the substandard wages the employees at headquarters were paid. Management claimed this was because they preferred employees working on location. This is disingenuous, as the company actively recruits remote workers from all over the world and even boasts about their dispersed workforce on their website.

avatar
CT Response
4y
Again, concerned about the legitimacy of this review. It contains a haphazard regurgitation of inaccuracies previously brought up in other reviews that have been previously addressed and do not reflect the realities of work here. We staff such that our teams can handle 2x to 3x the work paid for by our clients. In fact, we always provide in excess of the time paid for by our clients. Our clients see the benefit of that in a myriad of ways. We end up being an exceptional value both in terms of results, work produced, and expertise. That shows up in a client retention rate that has improved nearly every year we're in business and is multiples better than 99% of other digital marketing agencies. Remote staff have some variables in base pay, but our draw pay programs effectively negate that. Why vary the base pay? Our headquarters are in Los Angeles (one of the highest costs of living in the United States) and team members who work in office have a required commute. Variable pay based on in office or not, and based on the region of the US someone is hired in is also quite commonplace. Finally, team members have a standardized draw system which allows them to earn in excess of their base pay every month, based on a standardized performance metric. That draw program is universal by role, so the outcome is anyone, anywhere, earns based on performance, not location. Whether you're in Los Angeles or rural Kansas, your draw programs give you the opportunity to earn well in excess of your base and on the same scale as every other team member in your position.

Explore other reviews about CT

5.0
Jan 29, 2026
Recommend
CEO approval
Business outlook

Pros

Give good training and supportive work environment

Cons

Pay could be better for this role.

3.0
May 21, 2026
Recommend
CEO approval
Business outlook

Pros

- Good pay - Team is great - Excellent organization

Cons

- Time tracking software is very invasive (screenshots every 5 to 10 min, mouse and keyboard tracking, camera must always be on while on work hours) - KPIs can be too demanding - Workload can be too heavy (I was managing around 15 accounts at one point)

See reviews by: Helpful|Rating|Date|All