Pros
The team that I had the pleasure of working with for over a year were incredibly supportive and helpful. We worked together everyday and never hesitated to help one another.
Cons
There is a very clear "There's the door" policy at CSU-Global. Senior Management is completely out of touch with what happens on a day to day basis in each department. They refuse to invest in making sure their technology supports their online platform (they are an online school!) and blame advisors, enrollment counselors, and every other department when student's leave due to things not working. They advocate 'change' as their claim to fame--i.e. if something does not work for the student or for the employee in terms or process or course , they change it! Boy do they ever. As of 6.18.19, they fired the entire advising department, including supervisors, demoted everyone to a "student success counselor" and gave everyone 3 days to decide if they'd like 'reapply and re-interview' for the new position or leave. They have answered no questions about the job so that employees can make an informed decision about their career change and did not warn or tell anyone of this impending change to help with the transition. Change=they will and have historically fired everyone in a department with no reason and then wonder why they are hemorrhaging students. Be wary of recent positive reviews of this company as it may be HR trying to improve the CSU-Global rating because they cannot get anyone to apply for their jobs. Please, do not work here. The turnover is so high, the workloads are unmanageable, and they operate on a skeleton crew and will dispose of you without any regard to what you've done for them. You will put in extra unpaid time just to keep up with the insane workload. The technology to support the online university regularly breaks down and their database is so out of date that they cannot change it.
