Good Company to work for - Customer Service Representative CSO Employee Review

4.0
Jan 12, 2023
Recommend
CEO approval
Business outlook

Pros

Flexibility with work schedules. Good benefits including 6% 401k match and contributions to health savings accounts. They like to treat their employees every once in a while to lunch.

Cons

I wish they had more "perks" for their employees - things such as department outings, more company wide engagement events, community volunteering events, etc. Also, Im glad we have a fitness area but they really need to update their equipment or at least add some newer equipment.

Explore other reviews about CSO

5.0
Apr 2, 2023
Recommend
CEO approval
Business outlook

Pros

Culture, Management, Communication, Mutual Respect

Cons

The low-interest rate environment over the past 13 years has created financial stress for the company.

2.0
Sep 30, 2025
Recommend
CEO approval
Business outlook

Pros

Competitive Wages, clean environment and great co-workers.

Cons

*Mini-micro-management. They watch you on the camera's all day and night to make sure your not doing something wrong. *There is little to no training. *Ungrateful to those who have been here for decades. *No teamwork or collaboration. *Us against them mentality *Very young managers - as one employee put it "they have width (as in their education) but no depth (as in lived and life experience); which is invaluable in any scenario in life, especially the social services.

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