Do not do business with them, do not work for them, stay as far away as possible - Technician CSNA Employee Review

1.0
Jul 7, 2022
Recommend
CEO approval
Business outlook

Pros

They used to pay for all your travel time. Employee appreciation day was nice.

Cons

Overall an unethical business run by a man with no US business degree or experience. - they have gone through multiple employee benefit management companies - time cards are regularly altered without reason - cannot provide paystubs when requested - refuse to reimburse employees for company expenses - dock pay/hours/overtime hours at will and dare you to say something - have refused to pay me my final two paychecks that are owed to me - do not compensate you for your per diems as promised - will work you till after midnight and complain when you don't call in at 6am - high turnover in management, customer services, human resources, and dispatch - currently involved in at least Fair Labor Standards Act law suit in the Southern District of Texas - currently being sued for multiple loan defaults - paychecks would bounce some weeks - offer insurance but contribute nothing - have gotten themselves so deep in debt that they have no way out - rude, arrogant, and pompous CEO who lacks any of the skills needed to run a company - poor communication within company - gas cards regularly do not work - change on call schedule regularly without notice - double billed customers, on purpose, leading to loss of many large accounts - do not pay employees - threaten employees

Explore other reviews about CSNA

5.0
Aug 16, 2022
Recommend
CEO approval
Business outlook

Pros

They pay well, plenty of work

Cons

Bad management and financially unstable

2.0
Feb 22, 2021
Recommend
CEO approval
Business outlook

Pros

The other employees made the environment bearable. Runs on a "We're a Family" mentality. Growing company (Been in this status for the past few years)

Cons

Workload is an absolute nightmare depending on what team you're on. "Family" mentality drops the moment you drop the ball. Training is minimal. You're thrown to fend off the wolves. Asking for help is fine, but management will call you inept for not knowing what to do. I don't want to say favouritism, but definitely favouritism. You talk with the right people, and you're safe from any major consequences. Maybe a slap on the wrist while management tries to pin blame on someone. As the company currently stands, I absolutely cannot recommend it to anyone at all. Having worked for a couple years, the technicians are treated like slaves. People in the office have some kind of superiority complex when talking to the technicians. Management spouts that the technicians are the "backbone" of the company, but office personnel actions say otherwise. Title changes are so frequent it doesn't mean anything except an update for your linkedin or resume when searching for another job.

2
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