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      CSAA Insurance Group, a AAA Insurer

      Engaged employer

      CSAA Insurance Group, a AAA Insurer reviews

      Great Company. Auto Claims Jobs just mostly suck - Senior Adjuster CSAA Insurance Group, a AAA Insurer Employee Review

      4.0
      Jan 30, 2025
      Senior adjuster
      Recommend
      CEO approval
      Business outlook

      Pros

      Great company with lots of benefits and resources like 401k, pto, education. The culture is nice. Working from home is nice.

      Cons

      Large Insurance companies seem like they are never going to be appropriately staffed when it comes to auto claims. I guess it's the nature of the beast. I also don't like that PTO structure. You have to accrue. Micromanagement. You are clocking in and clocking out and being scheduled for breaks. Time is being heavily monitored which I think is very different when it comes to claims because there is always so much work. They don't want you to work over ( without permission/ accidentally) but also want you to stay current.

      Explore other reviews about CSAA Insurance Group, a AAA Insurer

      5.0
      May 28, 2026
      Commercial casualty adjuster ii
      Recommend
      CEO approval
      Business outlook

      Pros

      I am grateful for the resources and vendor relationships that Mobilitas provides. They help me work faster and more efficiently as a Commercial Casualty Adjuster. I also appreciate that the company supports the use of AI, which helps make our work easier and more efficient.

      Cons

      Opportunities for advancement have become more limited over the past year. It feels like there is not a clear or effective path to move into leadership. The current leadership programs do not feel very helpful or are not geared toward claims roles. It can also feel like staying in the same position for a long time before being seriously considered for promotion.

      3.0
      Jun 8, 2026
      Supervisor
      Recommend
      CEO approval
      Business outlook

      Pros

      Work from home, work/life balance

      Cons

      health benefits are not very competitive

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      CSAA Insurance Group, a AAA Insurer reviewsCSAA Insurance Group, a AAA Insurer Senior Adjuster reviewsCSAA Insurance Group, a AAA Insurer review