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      CSAA Insurance Group, a AAA Insurer

      Engaged employer

      CSAA Insurance Group, a AAA Insurer reviews

      Dedicated, high achieving worker disappointed by lackluster management - Insurance CSAA Insurance Group, a AAA Insurer Employee Review

      3.0
      Aug 7, 2015
      Insurance
      Recommend
      CEO approval
      Business outlook

      Pros

      Decent pay, good benefits, pleasant office, great co-workers, opportunities for advancement IF you have a strong supervisor/manager

      Cons

      Over-whelming workload. Managers and supervisors compensation is directly linked to inbound call metrics and other automated reporting. Resulting in robotic management by numbers, instead of actively managing people and their unique skill sets.

      avatar
      CSAA Insurance Group, a AAA Insurer Response
      10y
      We appreciate that you took the time to share your concern and we are working hard to make CSAA Insurance Group a great place for everyone to work. Thank you for your feedback.

      Explore other reviews about CSAA Insurance Group, a AAA Insurer

      5.0
      Jul 7, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      great company to work for

      Cons

      no complaints from me, great

      1.0
      Jul 4, 2026
      It sr. manager
      Recommend
      CEO approval
      Business outlook

      Pros

      - High level of job autonomy, enabling ownership and independent decision-making. - Clear direction and strong guidance from direct leadership, supporting alignment and goal achievement. - Manageable workload with appropriate funding and resources to effectively meet objectives.

      Cons

      - Misaligned priorities between IT leadership and executive leadership, creating confusion and slowing decision-making. - Organizational dysfunction and lack of coordination among leadership teams, impacting execution and accountability. - Perceived favoritism and inequitable opportunities, affecting morale, trust, and employee engagement.

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