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      CSAA Insurance Group, a AAA Insurer

      Engaged employer

      CSAA Insurance Group, a AAA Insurer reviews

      Great people but clueless leaders - Director CSAA Insurance Group, a AAA Insurer Employee Review

      2.0
      Jun 13, 2014
      Director
      Recommend
      CEO approval
      Business outlook

      Pros

      CSAA has a legacy brand that other companies would kill for. They also have billions of assets to cushion their mistakes.

      Cons

      Unfortunately, the leadership keeps playing "spin the bottle" with their strategies and nobody has the spine to make tough decisions. They blew half a billion dollars on a new system that still isn't working and the only thing saving them is they don't fall under any public disclosure requirements.

      Explore other reviews about CSAA Insurance Group, a AAA Insurer

      5.0
      May 28, 2026
      Commercial casualty adjuster ii
      Recommend
      CEO approval
      Business outlook

      Pros

      I am grateful for the resources and vendor relationships that Mobilitas provides. They help me work faster and more efficiently as a Commercial Casualty Adjuster. I also appreciate that the company supports the use of AI, which helps make our work easier and more efficient.

      Cons

      Opportunities for advancement have become more limited over the past year. It feels like there is not a clear or effective path to move into leadership. The current leadership programs do not feel very helpful or are not geared toward claims roles. It can also feel like staying in the same position for a long time before being seriously considered for promotion.

      3.0
      Jun 8, 2026
      Supervisor
      Recommend
      CEO approval
      Business outlook

      Pros

      Work from home, work/life balance

      Cons

      health benefits are not very competitive

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