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CSAA Insurance Group, a AAA Insurer

Engaged employer

Utilize employees efffectively - IT Consultant CSAA Insurance Group, a AAA Insurer Employee Review

2.0
Jul 9, 2008
Recommend
CEO approval
Business outlook

Pros

If you are a person that is positive, immune to politics, and forward thinking you could bring into CSAA a new culture that would benefit the business needs and the employee needs. CSAA has a good benefit package and at the very top level seems to treat their employees well. Most of the management is good about a work/life balance as long as you set positive boundaries for yourself. Some people can work there a long time and succeed by doing very little work as long as they are pleasant. New employees can see that there is a lot of opportunity for improvement and there is something to be said for making a difference.

Cons

Management keeps changing in the technical areas. There has been three CIOs in the last five years. Each new manager has a set of goals and you have to change direction too often. Because there has been a change of CIO, the management team underneath changes often, so although there is a lot of opportunity there is also a lot of politics with low level/mid level management trying to create there "kingdom" of managers underneath them. Thus, there is a glut of managers with a small team of technical professionals. If you are technical, you have about 5 managers and not enough technical staff to complete the work.

Explore other reviews about CSAA Insurance Group, a AAA Insurer

5.0
May 28, 2026
Recommend
CEO approval
Business outlook

Pros

I am grateful for the resources and vendor relationships that Mobilitas provides. They help me work faster and more efficiently as a Commercial Casualty Adjuster. I also appreciate that the company supports the use of AI, which helps make our work easier and more efficient.

Cons

Opportunities for advancement have become more limited over the past year. It feels like there is not a clear or effective path to move into leadership. The current leadership programs do not feel very helpful or are not geared toward claims roles. It can also feel like staying in the same position for a long time before being seriously considered for promotion.

3.0
Jun 8, 2026
Recommend
CEO approval
Business outlook

Pros

Work from home, work/life balance

Cons

health benefits are not very competitive

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