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CSAA Insurance Group, a AAA Insurer

Engaged employer

Tell Me It Ain't So - Insurance CSAA Insurance Group, a AAA Insurer Employee Review

3.0
Jun 25, 2008
Recommend
CEO approval
Business outlook

Pros

The benefits and Paid Time Off is excellent. What once was stability has changed to an environment of uncertainty. Discounts on AAA insurance may be considered a benefit, but when a subsidiary is quoted the employee is not allowed to receive the discount. Liberty Mutual gives CSAA employees a 5% discount as a professional courtesy. The free membership is also an added benefit too. Other positives about working here...we have gone through this roller coaster three times in the last twenty years. The difference today is we have more people in Senior Management rolls while losing front line employees.

Cons

Office closures, layoffs, poor moral that has been created by Senior Management.

Explore other reviews about CSAA Insurance Group, a AAA Insurer

5.0
May 28, 2026
Recommend
CEO approval
Business outlook

Pros

I am grateful for the resources and vendor relationships that Mobilitas provides. They help me work faster and more efficiently as a Commercial Casualty Adjuster. I also appreciate that the company supports the use of AI, which helps make our work easier and more efficient.

Cons

Opportunities for advancement have become more limited over the past year. It feels like there is not a clear or effective path to move into leadership. The current leadership programs do not feel very helpful or are not geared toward claims roles. It can also feel like staying in the same position for a long time before being seriously considered for promotion.

3.0
Jun 8, 2026
Recommend
CEO approval
Business outlook

Pros

Work from home, work/life balance

Cons

health benefits are not very competitive

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